COSMOS & GLOBUS TOURS

Terms & Conditions

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How to make your reservation
Cosmos and Globus tours can be booked by sending your request to us through a telephone call (+65 62263611) or a booking form sent through this website.

Insurance
The above cancellation charges will be applied in all cases. Passengers are advised to take adequate travel insurance, including cover against cancellation.

Revision Fees
A handling fee of $30 per transaction will be charged for any alteration or revision made to a reservation. A change of tour date or tour itinerary within 45 days of departure will be treated as a cancellation and a new booking. Regular cancellation fees apply.

Itinerary Changes
Due to the popularity of our holidays, Cosmos and Globus often operate more than one coach per departure date. For the comfort and convenience of our passengers they will sometimes reverse the direction, or slightly amend the itinerary.

Cosmos and Globus will always try to advise you of these amendments, but, particularly, if you depart for Europe or America (depending on your destination) well in advance of the tour departure date, an itinerary amendment may not be known until you join your tour.

Membership
In order to ensure congenial membership, Cosmos and Globus reserves the right to accept or reject any person as a tour participant and to expel from any tour any participant whose conduct is deemed incompatible with the interests of the tour group.

Each handicapped participant who requires special assistance must be accompanied by a qualified helper who assumes total responsibility for the handicapped participant's well-being. Cosmos reserves the right to exclude from the tour any handicapped participant whose physical condition impairs customary operation of the tour.

Young tour participants
Tour participants who are less than 18 years old on the tour departure date must be accompanied by an adult; they receive 10% discount on the land tour price. On escorted tours and cruises we do not accept children under 8 years old because we found they are too young to enjoy these vacations.

On independent city stays, there is no age limit. Land arrangement for the infants under 2 on independent tours are free of charge, providing parents pay directly to the hotels for food, crib, etc. Infants sometimes fly free of charge if they do not occupy a seat, while sometimes airlines charge 10%. An airline ticket is always required for a child. Please arrange for this ticket directly with the airline.

Smoking
Smoking is not allowed on Cosmos and Globus motorcoaches or in "guaranteed share" hotel rooms (for Cosmos Tours only).

Baggage allowance
Porterage for one suitcase on tour is included in the tour price. Due to the limited coach capacity, this single bag should have the dimensions not exceeding 30" x 18" x 10" and weight not exceeding 60lbs (27kg). A charge of US$3 per travelling day will be collected by the tour director if a second piece of baggage is carried, or if the suitcase exceeds the established weight and/or dimensions. International air carriers may also impose fees or require you to remove articles and put them in another bag if weight or size limits on checked or carry-on luggage are exceeded. Wheeled carry-on cases are not suitable as hand luggage on motorcoaches.

Globus will furnish each client with a complementary travel bag, which we recommend taking on the trip and which should be cared for by the owner at all times. Should you prefer to take along another travel bag, the standard measurement of 17" x14" x 8" should not be exceeded.

Hotel accommodation
The hotels listed in this brochure will be used on most departures. If a change becomes necessary for any reason, hotels substituted will be equivalent to those shown.

While every effort is made to reserve only twin-bedded rooms, it may occasionally happen that a hotel provides some double-bedded rooms instead. These rooms will be allocated to couples.

Please note that throughout Europe it is a standard policy that hotel rooms are not available for check-in before 1 pm, while the standard check in time for the US is 3pm.

Private bath and Single rooms
In exceptional cases where private bath or single rooms may not be available as reserved by us, refunds will be made by the tour director. Claims made in this respect cannot be accepted after the tour. "Guaranteed share" rooming arrangement is available for Cosmos tours only.

Passport and Visas
A valid national passport is needed for all tours and, as the various countries have all their own formalities, it is imperative that you inquire about possible visa requirements to enter the countries of the tour you have chosen. Local consulates will also be in a position to give advice. Passengers are responsible for getting their own visas and must ensure that they can obtain these visas before entering into a booking commitment with us.

Tour Prices
Tour prices are per person, based on two persons sharing a room. Single room supplements and triple room reductions are listed where applicable.

Not included in the tour price
Passports; visas, tips to your tour director, tour driver and local city guides; gratuities on ferries and cruise ships; airport taxes; laundry; beverages and food not on the regular table d'hote menu (these extra items will be billed to you before leaving the hotel or restaurant.); all other items of a personal nature.

Optional Sightseeing
Excursions, city sightseeing, entrance fees and local guides in the tour price unless specifically noted on each tour page. Apart from sightseeing included in the tour price, there are many opportunities to complete your holiday by signing up for additional sightseeing excursions. These optional excursions may be booked with your tour director on board the motorcoach. Your portfolio of travel documents will specify the cost and content of the optional highlights that may be offered during your tour. This enables you to budget accordingly before you leave home.

Channel Crossing (For Europe Tours)
We reserve the right to use "Le Shuttle" services through the Channel Tunnel in either one or both directions.

Responsibility
In these conditions, "the Company" means Circuit Travel Pty. Limited (A.C.N 001 268 257), and the "client" means the person or persons in whose name and/or on whose behalf the booking is made.

1. There is no contract between the Company and the client until the client has made the appropriate deposit and has confirmed its acceptance in writing. An account will be sent with the confirmation and should be settled at least 8 weeks before departure. If not paid in that time the company reserves the right to cancel the booking with consequent loss of deposit and apply the the scale of cancellation charges as shown above.
2. The Company has the right at any time and for any reason:-
   1. to cancel the contract prior to the date of departure; if it does so its liability shall be limited to refunding all monies paid by the client, and/or
   2. to amend, alter, vary or withdraw any tour, holiday, excursion or facility it has advertised or published or to substitute a hotel of similar class if it is deemed advisable or necessary.
      In either case, the Company shall not be liable for damage, additional expense or consequential loss suffered by the client.
3. No person other than the Company in writing has the authority to vary, add, amplify or waive any description, representation, term or condition set forth in this brochure.
   
4. In the event that the Company exercising its right to amend or alter any tour or holiday advertised in their brochure after such tour or holiday has been booked the client shall have the right:-
   1. to continue with the tour or holiday as amended or altered.
   2. to accept any alternative tour or holiday which the Company may offer. In neither of these above cases shall the Company be liable to the client for any damage, additional expense or consequential loss suffered by him.
      
5. The Company shall in no circumstances whatsoever be liable to the client or any person travelling with him for:-
   1. any death, personal injury, sickness, accident, loss, delay, increased expense, consequential loss or any misadventure howsoever caused;
      
   2. any act, omission, default of any hotelier, carrier or any other person or by any servant or agent employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused;
      
   3. The temporary or permanent loss of or damage to baggage or personal effects howsoever caused.
      In this condition, the expression "howsoever caused" includes negligence on the part of any person.
      
6. No liability on the part of the Company arising in any way out of this contract in respect of any tour, holiday, excursion or facility shall exceed the total amount paid for the product, and shall in no case include any consequential loss or additional expense whatsoever.
   
7. Any claim or complaint by the client must be notified to the Company in writing within 28 days of his return from holiday. No claim, communicated verbally or in writing, to the company outside this period shall be entertained and the Company shall incur no liability whatsoever in respect thereof.
   
8. In entering into the contract the Company, in addition to acting for itself, is and shall be deemed as acting as agent and trustee of its servants, agents and contractors and as agebt and trustee of the operators of Cosmos and their servants, agents and contractors, who at any time directly or indirectly take part in the effectuation of the tour. All such persons and companies shall to this extent be or be deemed to be parties to the contract and shall be entitled to the benefit of the same exemptions from liability as are available to the Company under these conditions.
   
9. Each of these conditions shall be severable from the other and if any provision be invalid, illegal and unenforceable the remaining provisions shall nevertheless have full force and effect.

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